CharityTrak Online
Today, many systems have migrated to the Internet. Five Gulf has migrated it;s successful food bank tracking program, CharityTrack, to the Internet. CharityTrak Online (CTOnline) contains all the client tracking features of CharityTrak in a web based application. There are several reasons why a Charitable organization would need a to utilize a web based product:
- Multi-location organizations: For food banks that operate from more than one location, CTOnline is the solution! All locations can share a common database. A client at the main office can go to one of the other locations and all information on the client is available. One central database means generating report for all sites. The ability to generate reports by site is also available.
- Community Networks: In a community where there are multiple charities and clients are supposed to utilize only one resource? CTOnline allows multiple charities to share client contact information while protecting the amount of help given. Multiple charities can share demographic information, allowing one update of information available to all charities.
- Common Reporting One food bank act as a clearing house for several charities? CTOnline can provide custom reports for each organization, The sponsoring organization can pull demographics while not seeing the organization's specific data.
What makes CTOnline different from other package? It's your package. Five Gulf requests their user community send in changes and requests to improve the system. Many times the
Ease of use
Modeled after the PC based system, CTOnline is designed to be very intuitive and easy to use. Having specialized in online systems, the project manager knows how to make screens user friendly. Each screene is crafted to make it as easy as possible to enter the data
Features
- Client demographics are kept for both the main client and all members of the family.
- Tracking of client visits and related payments.
Data captured includes: - Contact reason
- Name of person making contact
- Request
- Food bank distribution fields
- Payment data (Account, Check Number, GL Account, Amount of check
- Various Reports
- Daily Activity Report
- Contact Report
- Unduplicated Contact Report
- Payment Log
- GL Account Report
- Median Income Report
- Several Statistical Reports
- Food Bank Reports
Frequently Asked Questions:
What About support of the current system?
`I will continue to support Release 6.0 of CharityTrak at least through the end of 2011. If there are still users on the old system at that time, we will discuss support. Maintenance agreements are now $100.00 / license / year. I will fix problems, but there will be no further upgrades/
What about my existing data?
If you are currently a user of CharityTrak, I provide free migration of the data from Cha-rityTrak to CharityTrak Online. If you have other software, I can provide a bid on con-verting the software.
Is my data safe?
Safety is always critical. As a user of the Internet I am keenly aware of the dangers of using servers and web based stores. The system uses secure links between the server and the end user to protect the data on the web. The server is locked down as tight as possible to prevent others from getting into the system.
In reality, CharityTrak is a low-risk target. When hackers spend time penetrating systems they are looking for credit card numbers and identification information to steal. The only non public data stored on the database is the social security number. As charityrak.com is not a well known web site and is not on any web search engine, the chances of being hacked are slim.
What about system problems?
Five Gulf’s main server is in a secure web hosting location in Dallas Texas. The center has emergency power and is staffed 24/7. The server utilizes the latest technology to prevent failure.
Five Gulf has a hot backup server available if something should happen to the main sever. In a matter of minutes, the system will be back up with at least last night’s data available. As time goes on, data will be stored on both servers for instantaneous backup of data and system recovery.